Once the order is prepared for shipment, the delivery times are as follows:
- Post Office – (International):
All orders made from out of Spain with delivery times between 7-14 days approximately.
Order tracking: here.
International shipping: 19.50€. Orders over 300€ FREE!!!
If the item received is defective or if it is not what you ordered you should get in touch with us through the option Contact.
You will be allowed to return the goods if you communicate your intention of doing it within 14 days after receiving the item. For this you also should get in touch with us through our form of contact.
If the goods received is in perfect conditions but in spite of it you want to return it, you must send the product properly packaged, in a good condition and labeled. Costs resulting from such return will be not defrayed by www.fitnesstienda.com. We will refund you the value of the returned product by check or bank transfer. TOTAL GUARANTEE!
If the size chosen is not the desired one in spite of being the correct in the choice by the customer it will be changed by the correct one. In that case the postage and packing will be defrayed by the customer only for the shipment to our facilities but www.fitnesstienda.com will be responsible for the return to the customer. Please if there is any doubt regarding to the correct size you have to chose, use the form of contact before making the order with the aim of causing the least damage to both www.fitnesstienda.com and, of course, our clients.
If you get a wrong size after consulting our website www.fitnesstienda.com or if the size was a different one from that indicated by the customer or if the reference received is wrong, www.fitnesstienda.com will manage all the steps required for the collection of the item and for the subsequent shipment of the correct one at no cost to our customers.